Monday, December 04, 2006

Wait staff scam. er I mean trick.

I found this on

Experienced waiters in high-end restaurants use a neat trick to gain trust
and credibility with customers. While taking orders, they point out that
whatever was ordered:

isnt that good tonight, may I suggest the (cheaper dish)?

This immediately gives the customer reason to believe that the waiter is
on their side, since he is willing to comment negatively about the
restaurants dishes and point to a better dish that is cheaper (which would
actually have the effect of decreasing his tip).

In the customers eyes the waiters credibility has increased considerably
because of this show of objectivity. Of course, the waiter then goes on to
leverage this increase in credibility by recommending more expensive
wines, appetizers, and deserts - thereby increasing his tip considerably.

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